Sage + Serpent, much like many salons, has a strict cancellation policy to protect both our hairdressers and our guests. To that end: If you need to cancel your appointment, please be sure to give us a minimum of a 24-hour notice.
Any appointments canceled with less than a 24-hour notice are subject to a cancellation fee of 50% of all scheduled service(s).
At any given moment, several guests wait on a cancellation list for an appointment to open up. Nights and weekends tend to book out up to a month in advance. Given this demand, we must enforce our policy to protect those who are eagerly waiting for their appointments.
At Sage + Serpent, your satisfaction and salon experience are important to us. Your stylist will always discuss the cost of your service before he/she begins the service. Payment is to be paid in full at the time of service.
Payment: The Sage + The Serpent gladly accepts cash and credit. Please note: We do not take personal checks.
Gratuity: We accept cash or whichever app you and your stylist prefer: Venmo, Square, Cash App, etc. Please note: We cannot add tips to the credit card.
Deposits: A deposit of $150 is required to reserve corrective color appointments that are 3 hours or longer. This deposit will be held and used toward services on the day of your appointment. In the event of a cancellation for these long appointment blocks, a 24-hour notice is required to receive a full deposit refund.
Extensions: Hair must be purchased before an appointment can be made. This cost is non-refundable.
We appreciate your loyalty and business, and are committed to making your experience a beautiful one!
Can’t find the answers you’re looking for? Call us at (303) 481-2857 or send us an email, and we will get back to you ASAP.
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Book an Appointment
Love options? We’ve got them!
To book an appointment, you can call our salon during business hours at (303) 481-2857 for immediate booking.
Prefer the web? We offer online booking through www.sageandserpenthair.com; just fill out the consultation and request form, and we’ll get back to you within 24hours.
Like e-mailing? Receive a same-day response when you reach out to firstname.lastname@example.org. Or, slide into our DMs on our Instagram @sageandserpenthair; we’ll respond within a few hours.